Terms & Conditions

Welcome to Cuttack Netaji Bus Terminal (CNBT). By using our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Terms

• By accessing our website and services, you accept these terms and agree to abide by them.
• We reserve the right to modify these terms at any time without prior notice.
• Users are responsible for ensuring they are aware of the latest version of the Terms and Conditions.

2. Ticket Booking and Cancellation

• All tickets are subject to availability and confirmation.
• Users must provide accurate personal details while booking tickets.
• Cancellation policies vary based on the type of ticket booked and service provider policies.
• Refunds, if applicable, will be processed based on our refund policy.

3. User Responsibilities

• Users must provide accurate information when using our services.
• Any misuse of the CNBT services, including fraudulent activities, may lead to suspension of access.
• Passengers must follow all safety rules and regulations at the terminal and during travel.

4. Prohibited Activities

• Users must not engage in any unlawful activities on the CNBT platform.
• Impersonation, fraudulent transactions, or hacking attempts will result in legal action.
• Disruptive behavior at the bus terminal may lead to removal from the premises.

5. Liability Disclaimer

• CNBT is not responsible for delays, cancellations, or service interruptions caused by third-party operators or unforeseen circumstances.
• We are not liable for any lost, stolen, or damaged belongings of passengers.
• Users agree to use CNBT services at their own risk.

6. Intellectual Property

• All content, logos, and trademarks on our platform are the property of CNBT.
• Users are not allowed to copy, distribute, or modify any content without prior written permission.

7. Termination of Services

• CNBT reserves the right to terminate access to its services if any user is found violating these terms.
• We may suspend or discontinue any services at any time without notice.

8. Governing Law

• These Terms and Conditions are governed by the laws of India. Any disputes arising will be subject to the jurisdiction of courts in Cuttack, Odisha.

9. Contact Us

Email: support@cnbt.com
Phone: +91 98765 43210
Address: Netaji Bus Terminal, Cuttack, Odisha, India